The Regrow MD Laser 272 is manufactured with high quality laser diodes. The special BioLight Comfort design provides designed for maximum delivery of laser light to the scalp and follicles through openings in the silicon liner and better results. You also benefit from over 17 years of experience from the pioneers in laser hair growth technology.
Frequently Asked Questions
Customers come first. We understand how emotional and frustrating hair loss can be and that you’re looking for solutions that really work.
Most questions are answered below. If you don't see what you are looking for, please call 1 (800) 973-4769. We're here to help!
Comparing
REGROW MD LASER 272
How is the RegrowMD Laser 272 any different from the other laser caps?
Do I need a prescription in order to use the Laser 272?
Using
REGROW MD LASER 272
How do I use the Laser 272?
Plug one side of the battery pack into the wall, plug the other side into your Regrow MD 272 device, place the device on your head, and hit the Power Button to turn on the laser light. Just wear the device on a clean scalp for 30 minutes, 3 days a week. A full User Manual is a standard part of the total package.
Do I need to cut my hair in order for the Laser 272 to work?
Does Low-Level Laser Therapy hurt?
Is the battery pack rechargeable?
How do I charge the Laser 272?
How long does the Laser 272 take to charge?
How long will the battery last on a single charge?
How can I tell if the laser lights are turned on?
What if I forget to turn the Laser 272 off?
Can I leave the Laser 272 attached to the battery pack?
The Laser 272 feels loose on my head. Is it supposed to feel loose?
Can other people in my household also use my Laser 272?
Can I travel with my Laser 272? If so, how should I pack it?
How long will my Laser 272 last?
Treatment Details
& TIMING
How long before I see actual results?
Phase I: This first phase focuses on minimizing hair loss and can take between 4 and 18 weeks of regular treatments.
Phase II: During this phase, miniaturization of the hair is reversed, resulting in thicker, fuller hair. This typically begins to occur after 18-26 weeks of regular treatments.
Phase III: It is during this final phase that you should begin to notice renewed hair growth. This process generally begins 26-52 weeks in to regular treatments.
*Please bear in mind that individual results may vary.
What is the recommended treatment time?
How many times per week can I use the Laser 272?
How many times per day can I use the Laser 272?
How often should I use my Laser 272?
Can I use the Laser 272 every single day?
How long will I need to continue treatments?
Is it safe to use the Laser 272 while taking hair loss medications, like Propecia (finasteride)or minoxidil
Is an increase in shedding normal during treatment?
Should I be using any special types of shampoo to complement the Laser 272 treatments?
Should I shampoo every day?
Can I use conditioner while undergoing Laser 272 treatments? If so, should I?
Cleaning
THE LASER 272
Can I clean my Laser 272?
Absolutely. First confirm that the power is turned off at the battery pack, and then disconnect the USB power connection from the Laser 272. NEVER attempt to clean the Laser 272 while connected to power. You can clean the inner surface of the Laser 272 with a fresh, damp cloth or use an alcohol wipe. Be sure not to use copious amounts of water and definitely DO NOT immerse the device in water.
Eligibility
DETERMINATION
Can the Laser 272 actually help me?
The RegrowMD laser devices have been clinically proven to effectively and safely treat pattern hair loss and promote hair growth in both men and women*. The best time to use the devices is when you first notice hair loss or thinning hair. There have also never been any reports of serious side effects occurring. Users experience an average hair growth of 129 new hairs per square inch with results seen in 12 to 16 weeks. Based on our experience and results gathered from 7 clinical studies, users can experience one or more of the following:
Minimized and/or slowed loss of hair; reversal of thinning process, increased density and fullness, new hair growth stimulation
Continued use required to maintain results.
Is the Laser 272 suitable for both men and women?
Can the Laser 272 help to thicken my hair, too?
How do I know if the Laser 272 is right for me?
Can I use the Laser 272 if I’ve had a hair transplant?
Is it ever too early to begin using the Laser 272?
I’m in my early 20s and my mother and/or father is bald. Can I prevent hair loss?
I am currently being treated for cancer. Can I use the Laser 272?
Are there any medical conditions that could interfere with the effectiveness of this treatment (LLLT)?
Will the lasers even reach my scalp if I have a full head of hair?
Does the Laser 272 work for light hair colors like blonde or gray?
Women
RELATED QUESTIONS
Is the Laser 272 safe for women?
The Laser 272 technology is Cleared by the FDA and perfectly safe for both men and women . In fact, the convenience and discretion and effectiveness of LLLT make the Regrow Laser 272 a top choice for women suffering from thinning, hair or balding.
My hair began to thin and even fall out after my pregnancy. Can your product help?
I am a mature woman and my hair has become damaged and thin. Can your product help?
I am currently pregnant. Can I use your product while pregnant?
Policies
& WARRANTIES
Does the Laser 272 include a warranty? If so, how long does it last?
It sure does! The RegrowMD Laser 272 includes a Manufacturer’s Warranty against defects in materials or workmanship for up to 1 year from the date of your purchase. If any part of the Laser 272 is determined to be defective, RegrowMD will repair or replace it for only the cost of shipping, for up to 1 year from the date of purchase.
How do I qualify for the Manufacturer’s Warranty? Do I have to do anything?
How do I register my new Laser 272?
What is the difference between the Manufacturer’s Warranty and the Extended Warranty?
What is your Return/Refund Policy?
Shipping
& PAYMENT OPTIONS
Do you ship internationally?
RegrowMD does offer international shipping options.
How does international shipping work? What does the shipping charge include?
How long will it take before my Laser 272 ships?
Any additional shipping information?
What payment methods do you accept for international purchases?
What payment methods do you accept for domestic purchases?
Is financing available for the Laser 272?
Certified Safety
& SIDE EFFECTS
Is the Laser 272 FDA Cleared?
The Regrow MD Laser 272 is cleared by the FDA as a 510(k) Medical Device for OTC (over-the-counter) use. In both men and women.
What is FDA Clearance? Why is it important?
Are there any known or potential side effects from using the Laser 272?
Could the Laser 272 cause cancer?
Are the lasers dangerous?
Are there clinical results to support your claims regarding LLLT?
Can the lasers hurt my eyes?
Technical
QUESTIONS
Why do the red lights blink on and off during use?
The lasers in your Laser Cap “pulse” for several important functional reasons:
Firstly, our lasers pulse in order to maintain a consistent output of 4-6 mW of red light energy all the way across the total circumference of the scalp without overtaxing the battery. Certain other popular laser caps miss this critical element, resulting in a reduction in battery life as well as a reduction in laser output (measured at just 2-4 mW compared to our 4-6 mW).
Secondly, choosing to “pulse” our lasers ensures safety, since constant-on output from 272 lasers simultaneously would cause the cap to give off heat.
So, in the end, what you get is a 100% safe and consistent output of red light energy from a Laser 272 + Battery Combo that you can count on to support your hair restoration goals long term.
What differentiates lasers from LEDs for hair growth?
I read somewhere that plastic can block the effects of lasers. Is this true?
Why are more diodes better? Does it really make any difference?
Is the Laser 272 covered by my insurance?
How much does the Laser 272 weigh?
Is your electrical adapter compatible with all international electrical outlets?
Is the Laser 272 waterproof?
Are the lasers hot?
© 2023 RegrowMD. Lexington International, LLC.
* RegrowMD devices are indicated to promote hair growth in males with Androgentic alopecia who have Norwood-Hamilton Classifications of Ila - V, and in females with Androgenetic alopecia who have Ludwig (Savin) Classifications I - II or frontal patterns of hair loss and who both have Fitzpatrick Skin Types I- IV.
† 25% Restocking fee applies. ‡ Success rate is based on clinical studies.